New contracts awarded by the Michigan Department of Health and Human Services aim to enhance mental health crisis services provided by Common Ground, a nonprofit based in Oakland County. The organization supports Michigan’s 988 Suicide and Crisis Lifeline and operates a specialized hotline for first responders.
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These funds will enable Common Ground to continue existing services and serve as a national backup for the 988 program, which has seen a consistent rise in demand. Jill Smith, the senior director of crisis and helpline services, noted a 10 to 15 percent increase in call volume annually. "The need is definitely growing," she stated.
Common Ground is not only a provider for the 988 Suicide and Crisis Lifeline but also runs the Frontline Strong Together program, which includes a unique hotline tailored for first responders and their families. Smith emphasized the importance of anonymity and peer staffing in fostering trust. "There’s a lot of stigma with first responders reaching out for mental health care," she explained. The confidential nature of the service has encouraged more first responders to seek help without fear of repercussions.
Anne Bradley, the organization’s director of development, highlighted the significance of the new contracts. According to Common Ground's 2025 annual report, over 200,000 people in crisis were assisted across Michigan, with 26,500 calls managed by the crisis hub, averaging about 70 calls per day. Additionally, more than 200 crisis teams were deployed in Genesee and Oakland counties in the previous year.
Bradley commented, "There’s a lot of stressors that people are dealing with, and we believe that the need is not only growing, but it’s important that we are able to be there to meet that need." Common Ground is actively seeking volunteers and is preparing for its annual Celebration of Hope Gala on October 16 at the Troy Marriott.