A new crisis center has opened in Lewiston, aimed at assisting individuals facing mental health emergencies. The Lewiston Crisis Center, which operates 24/7, began serving the community last week on Lisbon Street and is run by the nonprofit Spurwink.
Read More
Rebecca Patkus, Vice President of Regional Outpatient and Community Services, stated that the center offers a necessary alternative for teens and adults who may not require emergency room care but still need immediate support. "It meets a gap in care," she explained. "There are a lot of people who maybe don't need to be in an emergency room, but they do need something at the moment."
The facility provides round-the-clock assistance for mental health issues and substance use, aiming to create a low-stress environment that is distinct from traditional emergency interventions. It features private rooms furnished with chairs and couches for comfort, as well as amenities like lockers, a laundry room, snacks, drinks, and access to a shower.
Area law enforcement can refer patients to the crisis center, a method already utilized since its opening. Additionally, hospitals may refer patients after they have been discharged.
Patkus likened the center to a neighborhood urgent care clinic but tailored specifically for psychiatric and behavioral health needs. "Folks can walk in here and we can see them right away," she said, emphasizing that the setting is designed to be warm and inviting, as opposed to the sterile atmosphere typical in hospitals.
While the facility is not residential, individuals can stay for up to 23 hours. It accepts MaineCare and insurance or will not turn anyone away who requires help. Patkus noted that many people visit hospitals who could be better served in this new model, especially when urgent help is needed outside regular hours. The center aims to alleviate the burden on local emergency rooms and provide swift, stabilizing care for those in distress, addressing a significant need for behavioral health services in Lewiston.