Busuu Report Highlights Impact of Second-Language Anxiety on Workplace Performance

On September 30, 2026, Busuu published a report revealing that second-language anxiety—stress related to speaking a non-native language in professional settings—significantly hinders employees from contributing, seizing opportunities, and performing optimally at work. Decades of research have documented the emotional and psychological barriers individuals face when using a second language, and this report shows these challenges remain prevalent in today’s global work environments.

The report, titled "The Silent Cost of Language Anxiety at Work," is based on a survey of over 1,000 Busuu workplace learners from 64 countries. It found that 90% of professionals prepare for high-stakes conversations, with 45% writing scripts, 43% using translation apps, 41% reviewing key vocabulary, and 38% rehearsing aloud. However, only 24% reported using a language-learning app in their preparation.

Moreover, more than half of the respondents (55%) admitted to simplifying their messages when using a second language at work. About 25% remained silent during discussions despite having valuable contributions, while another 25% opted to let colleagues speak for them. Participants shared experiences of being unable to fully engage in meetings, struggling to explain technical matters to international co-workers, and feeling a lack of confidence when interacting with customers and senior leadership.

Meetings were identified as the primary source of second-language anxiety, especially when required to speak with senior leaders or international colleagues. Nearly half of respondents (49%) indicated that unexpected conversations created the most anxiety, while 26% cited regular international team calls as a recurring trigger. These findings present a growing challenge for learning and development leaders as organizations invest in language training while many employees still face difficulties in high-pressure situations.